Senior Program Manager - Marketplace Fulfillment - H/F

The Senior Program Manager Marketplace Fulfillment plays a key role in the long-term improvement of the customer experience and the success of the Marketplace.

Adeo is the world’s third largest retailer in DIY and decoration goods, with over €23b yearly revenues and 130 thousand employees across 15 countries. Key group brands include Leroy Merlin, Bricoman, Bricomart, Bricocenter, Weldom, Zodio and Alice Delice.

The group recently launched its marketplace. It is a key pillar of an ambitious plan to transform the entire business and become the world’s leading habitat platform. The marketplace will help expand the product and service offering, improve Customer experience, reinforce the market positioning and create a key revenue stream.

In this context, the Adeo Marketplace team is looking for a Senior Program Manager Marketplace Fulfillment, Full-Time to support its growth. 

The position is based in  Lille, Paris, Madrid or Milan.

🎯 YOUR MISSION

The Senior Program Manager Marketplace Fulfillment plays a key role in the long-term improvement of the customer experience and the success of the Marketplace.

In this role, you will build, launch and manage a program aimed at providing pan-EU customer fulfillment solutions for Adeo Marketplace Sellers. You will rely on your supply chain expertise in order to define the optimal fulfillment structure for supporting Adeo’s marketplace needs. You will then work with internal and external stakeholders to build a robust pan-EU fulfillment network. Your success will be driven by your ability to design effective and scalable processes, influence stakeholders at all levels and apply a structured project management approach.

You will have the following responsibilities:

  • Be the owner of Adeo’s Marketplace Fulfillment Services;
  • Design the Marketplace Fulfillment structure;
  • Launch Marketplace Fulfillment Services across multiple business units;
  • Work with internal and external stakeholders;
  • Lead cross-functional project teams;
  • Create a fulfillment structure that drives maximum value for Sellers;
  • Identify methods for improving Customer experience via Fulfillment Services;
  • Work with operational and supply chain teams to ensure operational excellence;
  • Identify ways to harness latest supply chain innovations.

TECHNICAL ENVIRONMENT:

  • G-suite.

💻 YOUR PROFILE

Basic Qualifications

  • MSc degree in Business, Engineering, Statistics or related field from a top-tier university;
  • 5+ years experience in consulting, e-commerce, operations and/or supply chain;
  • Highly organized and results oriented with a high degree of ownership;
  • Strong analytical skills and structured problem solving ability;
  • Proven track record in managing medium to large-scale projects;
  • Strong written and verbal communication skills in English. Other European languages will be a plus;
  • Personal initiative and strong hands-on attitude along with creativeness, decisiveness and results-driven mentality for a business-focused way of thinking;
  • Proven experience in developing original ideas, approaches and solutions to typical, unusual, or difficult situations in a competitive and ever changing business climate;
  • Strong interpersonal and relationship-building skills. Ability to manage and influence stakeholders of all levels in the organization;

Preferred Qualifications

  • MBA from top tier business school is highly preferred;
  • Ability to think quantitatively and qualitatively about operating processes and outcomes;
  • Proven independent decision-making skills in an often-times ambiguous environment;
  • Intellectual curiosity to bring new insights to the business, preferably in a multicultural environment;
  • Experience working in SQL/ETL/Python/Power, Tableau and MS Excel (Macros, statistics, etc.);

 

Start the Adeo adventure by applying to the Full Time position of Senior Program Manager Marketplace Fulfillment - M / F!

Adeo is an equal opportunities employer. We welcome applications from all members of society and believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills and value your passion to collaborate, learn, invent, build and succeed.

 

 

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