AHS- Business Leader - Service Execution
#corporate #Glocal #processdesign
ADEO is a business community of 110,000 leaders with a common ambition: to be useful to the inhabitants of the world and Make Home a Positive Place to Live
Making a positive place to live means empowering our Inhabitants to make their home improvement project come true, care and enjoy their home but also empowering our partners to develop their business and ease their working life.
We do believe that home services are cornerstone of our mission because services are useful for both inhabitants and for our partners.
To empower our services strategy at a global level we are developing a new platform : ADEO Home Services.
Joining us means evolving in an international, leader in motion, platform company
🌟 CONTEXT
Adeo Home Services intends to become the Global Home Services operator of our organization by expanding our instillation services to customers!
Its role is to deliver outstanding services experiences for inhabitants & service providers to develop new business lines, digital solutions and services operations.
This platform is structured on 3 core activities :
Service Provider Development
Business Development
Service Execution (Operations)
And is a global platform made of a 2 main organization areas :
An Adeo Home Services Corporate Organization
An Adeo Home Operational Organization by country.
To support the development of ADEO Home services, within the Service Execution Stream we are recruiting a Corporate Project Leader.
This role is a perfect combination of business creativity, operational efficiency and UX mentality.
🎯 MISSION
As a member of the Adeo Home Services, Service Execution stream, the Corporate Project leader reports directly to the Head of Service Execution.
The main activities of the Corporate Project Leader on Service Execution are:
Design processes linked to Service Execution stream, in co-construction mindset with the Business Units.
Identify and design metrics to monitor efficiency of his/her scope (process, products, business activities)
Design, evolve and keep updated lean and efficient processes using data science, frameworks & standards that are set within the stream.
Closely work with digital & UX teams to design Digitals solutions to deliver outstanding Users experiences.
Accompany and support the community of country project leaders to manage and adopt the change in process / tools /etc …
Monitor and continuously improve processes and solutions with a mindset of value creation.
The Corporate Project Leader is accountable for :
Product evolution and OKRs linked to his scope
Business process and associated metrics
Interdependencies with other products/business verticals
Maturity of the processes of his/her scopes all over the countries.
Occasional travel to our European Business Units is required for the role
🥇 PROFILE
The ideal candidate will have the following assets and skills:
Hard skills :
Ability to imagine and design efficient and user oriented business process
Familiarity with task management workflow
Strong commercial, digital and analytic skills
Process building with automation and AI
Solid track record from a similar position within an international environment
Knowledge of continuous improvement tools
Change management skills
Fluency in both French and English
interest in digital products and opperational efficiency
Soft skills:
Entrepreneurial spirit
Solid leadership, co-construction and decision making skills
Excellent communication skills
Data driven culture
Ability to handle ambiguity and influence at all levels of organization in multicultural environment
Empathy and proximity
User-obsessed mindset
Resilience and autonomy
Ability to think GLOCAL (global & local)
Adeo is an equal opportunities employer. We welcome applications from all members of society and believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills and value your passion to collaborate, learn, invent, build and succeed.
- Localisations
- Terradeo - 135 Rue Sadi Carnot, Ronchin
- Statut à distance
- Hybride
Nous sommes convaincus que : « Quand chacun progresse, tout le monde avance »
AHS- Business Leader - Service Execution
#corporate #Glocal #processdesign
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